Are your soaps Vegan?
Yes. None of our soaps contain any animal products and we would never test on animals.
FAQs
Do your soaps contain Parabens or SLS/SLES?
No. Our soaps are free from artificial synthetic surfactants (foaming ingredients), such as SLS (sodium lauryl sulfate) or SLES, and contain no paraben preservatives. They are bad for your skin and dry it out. We prefer to use natural ingredients instead.
Do your soaps comply with the cosmetics regulations?
Yes, all our handmade natural soaps are independently lab tested and certified as safe to use and fully comply with all legislation governing the manufacture of cosmetics in the UK and Europe.
Spray Safety
Always test for suitability on a small inconspicuous area prior to use. Do not use on polished/painted surfaces, leather, suede or silk. Avoid contact with eyes and skin, should contact occur wash hands with soapy water and flush eyes with cold water. Keep out of reach of children and pets. Not for consumption.
Using and getting the best out of your reed diffuser
To fragrance a room, remove stopper from the bottle on a smooth flat surface. Insert and arrange up to 8 diffuser reeds into the bottle opening so they are immersed in the blend. The reeds will draw up the fragrance fairly quickly but it can take about 24 hours for the scent to fully fragrance […]
Diffuser Safety
Keep out of reach of children and pets. Not for consumption. Do not place bottle or reeds on an unprotected surface. Always place the diffuser on a protected, stable, level surface out of direct sunlight and away from radiators. Ensure reeds cannot touch soft furnishings such as wallpaper and curtains as fragrance liquids may cause […]
How long will a Diffuser last?
Under normal conditions 100ml of fragrance will last up to 12 weeks but this can vary depending on number of reeds used, room size, temperature, humidity and airflow.
Are refills available?
When your Diffuser has fully evaporated you can replenish your fragrance with a new Refill (where available) and fresh Premium Natural Rattan Reeds.
How often should reeds be changed?
Reeds can become clogged after prolonged use and won’t work as effectively, we recommend using a new set of reeds with every refill or new fragrance used. Replacement reeds are available to purchase on the site here
I’ve forgotten my password!
If you’ve forgotten your password, all you need to do is click the Lost your password? link when signing into your account. We can then send you an email with a link to reset your password.